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Plato

Kitchen display system for Egypt

The pass, on a screen that argues back.

Every fired item lands at the station that cooks it, each ticket ages in front of the team, and a bump can be recalled instead of being final. No paper, no shouting down the line.

Try it with sample data
Plato kitchen display system showing station tickets
  • One queue per station
  • Tickets age on screen
  • Bumps can be recalled
  • Ready items reach the pass

What the Plato KDS does

A screen per station, fed by the order itself.

The Plato kitchen display system is the kitchen's view of the same order the cashier and waiter took. When items are fired, Plato groups them by station and opens one ticket per station, so grill sees grill and salad sees salad. Each ticket carries the time it was fired, and the team bumps it when it is ready.

From fire to pass

The line stops guessing what is late.

A kitchen screen earns its place by answering three questions without anyone asking: what is mine, how long has it been waiting, and what just went out.

01

Each item lands at its own station

Firing an order groups its items by station and opens a ticket for each one. The grill screen never fills up with drinks, and no station waits on a ticket that was never theirs.

02

Every ticket shows its age

Tickets carry the moment they were fired and colour up as they wait — amber at five minutes, red at ten. Lateness is visible from across the kitchen instead of discovered at the pass.

03

A bump is not the end of the story

Bumped tickets can be recalled, the recall is counted, and the action is attributed to the device that made it. A wrong bump becomes a correction rather than a lost order.

04

Ready items surface for service

What the kitchen marks ready becomes a list the floor can act on, so plates leave the pass because someone saw them, not because they shouted.

Station · GrillSample tickets
  • #1042 · 2 kofta2 min
  • #1039 · 1 mixed grill6 min
  • #1035 · 3 shish tawook11 min
  • On time
  • Watch
  • Late

The same thresholds every shift, so nobody negotiates them.

Time on the ticket

Late is a colour, not an opinion.

Each ticket keeps the moment it was fired, the moment it was started and the moment it went ready. The screen colours the ticket as it ages, and the same timestamps stay on the record after the rush.

  • Fired, started and ready are all timestamped
  • Tickets turn amber at five minutes, red at ten
  • Late tickets raise an alert on the screen
  • Recall count is kept on the ticket

Against the printer

More than a docket spike with a spike.

Paper works right up until the moment somebody needs to know how long a ticket has been sitting there.

CapabilityPrinted docketsPlato KDS
RoutingOne printer, sorted by handOne queue per station, split on fire
TimingWhatever the clock on the wall saysAge on every ticket, amber at 5, red at 10
MistakesA bumped docket is goneRecall the bump, counted and attributed
The passShoutingReady items listed for the floor
After serviceA spike full of paperTimestamps kept on every ticket
StationsWhatever the printer is nearConfigured per branch, with a default

Fitted to how your line runs

One screen model, three kinds of kitchen.

01

Single-station kitchens

Run the whole kitchen on one screen with a default station, and split into more later without changing how orders are taken.

02

Multi-station lines

Give grill, salad, fryer and pastry their own queue and colour, so each screen shows only the work that belongs to it.

03

Multi-branch groups

Stations are configured per branch, so the same menu can be cooked by a different line in each location without a separate setup.

Getting the screen up

Four steps to a kitchen without paper.

The kitchen screen is fed by orders you are already taking, so most of the work is deciding who cooks what.

  1. 1

    Name your stations

    Create the stations your line actually has, give each a colour, and pick the default for anything unassigned.

  2. 2

    Point items at them

    Assign menu items to the station that cooks them, so firing an order splits the work correctly.

  3. 3

    Open the screen

    Open the kitchen display on a tablet or monitor at the station and it shows that station's live queue.

  4. 4

    Bump, and recall when needed

    The team bumps a ticket when it is ready, and recalls it if it went too early — the correction stays on the record.

Kitchen display questions

What chefs ask before the paper goes.

RelatedThe order reaches the kitchen from here:Restaurant POS systemRestaurant inventory management
How does an item reach the right station?

Menu items are assigned to a station. When an order is fired, Plato groups its items by station and opens one ticket per station, so each screen only shows the work that belongs to it.

How does the team know a ticket is late?

Each ticket keeps the moment it was fired and ages on screen — amber at five minutes and red at ten — and late tickets raise an alert, so the thresholds are the same on every shift.

What if someone bumps a ticket by mistake?

A bumped ticket can be recalled back to the queue. The recall is counted on the ticket and attributed to the device that made it, so mistakes are visible rather than silent.

Does the kitchen screen need an internet connection?

Yes. The kitchen display reads the branch's live tickets, so it needs to be connected. It runs on a tablet or any monitor with a browser, on the same network as the rest of the branch.

Do we need one screen per station?

No. A single screen with a default station runs a whole small kitchen, and you can split into separate station queues later without changing how orders are taken.

How does the floor know food is ready?

Items the kitchen marks ready become a list the floor can act on, so runners and waiters can see what is waiting at the pass instead of relying on someone calling it out.

See it on your own line

Put your stations on the screen.

Book a walkthrough with your menu, your stations and the tickets your kitchen actually runs on a Thursday night.

30-minute walkthrough

See Plato on your menu.

Send us a few details. We'll set up a live walkthrough on your real menu, in your language, within one business day.

  • We respond within one business day.
  • The walkthrough runs on your menu, in your language.

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